Possible causes:

• Incorrect Techshare website

  • Make sure you visit the correct website depending on what school you are enrolled in.

  • Proper format: your school initial + techshare.education

  • Examples:
  • uc.techshare.education
  • ue.techshare.education
  • ub.techshare.education
• Incorrect spelling, capitalization, extra spaces, and number combination.
• Proper format:
  • Username: Student ID number
  • Password: Last name + 3 random digits

• TOEIC Users should login to:
• toeic.techshare.education

Possible causes:

• If another login has been detected, it means you didn't log out of your account properly.

• Somebody logged into your account without your knowledge.

To proceed, just click the logout button.

If a change of password is available, you may change it for security purposes.

It is not allowed for you to create one for yourself. Techshare will create one for you. Kindly send us a message through chat support.

The login credentials of the students are distributed to the students privately. Please coordinate with your teacher or instructor and ask for your login credentials.

If you are new enrollee and your teacher or instructor informed you that your name is not included in the list, message us through chat support and provide us your registration form or any document that shows the subjects enrolled. This is for verification and encoding purposes for us to create you a new account.

As long as you are enrolled in your school, you will need your login credentials to access your Techshare modules, so always remember them.

Chat support is available from Monday to Friday, 7:00 AM to 6:00 PM only.

Click Home. For Windows/Mac devices, you will see it on the left side; for Android mobile and tablet, you will select it from a drop-down menu.

Possible causes:

• You might be a late enrollee.

  • Just message our specialist through chat support and present your registration form for verification.

• Outdated internet browser. Update your internet browser, reopen then try to login again.

The design of the system is structured and well-organized. There are competency exercises available for each topic. This means that you must complete the competency exercises with a perfect score before moving on to the next topic.

If you are not able to answer the questions perfectly after trying three times, the system will automatically give you a 5-minute penalty or a 5-minute waiting time before you can answer the competency exercises again.

To effectively receive a perfect score, it is best to review and comprehend the material within this 5-minute waiting period.

This means that you need to allow the system to use your microphone.

• If the pop-up for microphone setup doesn't show up automatically, check the Settings of your internet browser.

• For Google Chrome (windows)

1. Click the Customize and control Google Chrome button (3 dots icon) located at the upper right of the menu bar then choose Settings > Privacy and Security > Site settings.

2. Check the system's website address if it is allowed to use your microphone.

3. Click the arrow and set Allow for the microphone.

• For Google Chrome (Android)

1. Click the Customize and control Google Chrome button (3 dots icon) located at the upper right of the menu bar then choose Settings > Site settings.

2. Check the system's website address if it is allowed to use your microphone.

3. Click the arrow and set Allow for the microphone.

• For Mozilla Firefox:

1. Click the Open application menu button (3 lines icon) located at the upper right of the menu bar then choose Privacy and Security.

2. Go to Permissions and check the Settings for Microphone.

3. Look for the system's website address and choose Allow then Save Changes.

Possible causes:

• Defective microphone.

• Headset is not properly attached into the device.

• Headset or earphones don’t have microphone.

You can also test if your microphone is working by visiting this site:

• https://online-voice-recorder.com

If your microphone is working properly, you should be able to record your voice clearly.

For windows devices, please download the local speech recognizer before accessing the module. The local speech recognizer installer is available upon opening the speech activity.

It is completely safe to use any of the software that our system asks you to download and install.

Any of these installers will help you to have better learning experience.

Place Settings lesson requires you to use Google Chrome as your internet browser.

Upon logging in your account, a pop-up window will appear and will ask you to download the portable Google Chrome. Before you download it, click the video link on how to install and how to use the portable Google Chrome.

Portable Google Chrome only works in Windows devices.

Free study is optional.

If you wish to review a lesson that shows you need more improvement, free study is the best option for review.

You will have access to all of the lessons, which will provide you with further knowledge.

You can see the raw scores of your post-quizzes and post-tests by clicking the My Grades in the main menu of the system.

The Techshare eLearning will only submit the raw scores to the department or to the assigned teacher or instructor. If you have any clarifications regarding the integration and computation of scores, it is best to coordinate this concern to them.

Techshare eLearning online chat support is available from Monday to Friday, 7 AM to 6 PM only. On weekends, holidays, and after 6 PM, the online chat support will be unavailable and tagged as offline.

For the offline inquiries, it is best to give the complete details of the concern, and if possible, include screenshots or recordings to help us identify the issue immediately.

A response will only be sent to you through your email provided after the Techshare eLearning Specialists are back online.

Make sure that you provided us the correct and valid email address.

If the email address is invalid or nonexistent, the email will bounce back.

It is best to communicate with us through chat support during online hours, from 7:00 AM to 6:00 PM, weekdays only (except holidays).

If the problem hasn't been resolved yet, make sure you don't quit the Techshare chat window or close the browser.

If the issue is not resolved through chat, our chat support representative offers a one-on-one video conference (without opening the camera) to see the actual issue in a real-time manner.